Legal

Refunds

Plus and Studio are monthly subscriptions. Payments aren't refunded, and you can cancel any time.

Cancelling

In Marble, Settings → Account → Manage. Your plan keeps working to the end of the month you've paid for, then the account is free again, with nothing more to pay.

Your rights where you live

The law where you live still applies, and it comes before this page. In the EU, the EEA, Switzerland and the UK, for example, you can withdraw from a purchase within 14 days and get your money back, as long as you haven't started using what you paid for, which for Plus and Studio means asking for an explanation. Some other countries give shorter windows.

How refunds are paid

Paddle.com, our reseller and the merchant of record, takes the payment and pays any refund, under its refund policy. To ask, write to us at support@marble.surf, or reply to your receipt from Paddle.

If something went wrong

Charged twice, or charged after cancelling? Write to us and we'll put it right. A person reads every email.